Free travel bus pass and voucher scheme
Eligible older and disabled people are entitled to free off-peak travel on local buses anywhere in England with a free travel bus pass.
In Suffolk, free travel bus passes and travel vouchers are administered and issued by Suffolk County Council and not Suffolk Coastal.
Suffolk County Council is providing the national statutory scheme, which is free bus travel during the following periods:
- Between 9.30am and 11.00pm Monday to Friday
- All day Saturday and Sunday and Bank Holidays
If you have not had a bus pass before and believe you are entitled to one you can download an application form (PDF 97KB) or call the Free Travel Bus Pass information line on 0845 600 0659 or pick up an application form from libraries and main Suffolk County Council offices.
Who is eligible for an age related free travel bus pass?
You will be entitled to a bus pass giving free off-peak travel on local buses when you reach 'eligible age'. If you were born after 5 April 1950, the age you become eligible is tied to changes in the State Pension age for women. This affects both men and women.
- If you were born before 6 April 1950, you are eligible for a bus pass from your 60th birthday.
- If you are a woman born after 5 April 1950, you will become eligible for a bus pass when you reach pensionable age.
- If you're a man born after 5 April 1950, you will become eligible when you reach the pensionable age of a woman born on the same day.
You can check when you'll become eligible by entering your sex and date of birth into the State Pension age calculator:
Follow this link for more information about the age related free travel bus pass and how to apply (new window) or contact Suffolk County Council on 0845 600 0659.
Who is eligible for a disabled person's free travel bus pass?
You are eligible for a disabled person's pass if you live in England and are 'eligible disabled'. This means you:
- are blind or partially sighted
- are profoundly or severely deaf
- are without speech
- have a disability, or have suffered an injury, which has a substantial and long-term effect on your ability to walk
- don’t have arms or have long-term loss of the use of both arms
- have a learning disability
You are also eligible disabled if your application for a driving licence would be refused under section 92 of the Road Traffic Act 1988 (physical fitness). However, you won't be eligible if you were refused because of persistent misuse of drugs or alcohol.
Follow this link for more information about the disabled persons free travel bus pass and how to apply (new window) or contact Suffolk County Council on 0845 600 0659.
Travel voucher scheme
If you are unable to travel by conventional public transport, through location or severe mobility impairment, you may be eligible to receive travel vouchers to assist with the cost of taxis or community transport services.
Follow this link for more information about the travel voucher scheme and how to apply (new window) or contact Suffolk County Council on 0845 600 0659.
Bus pass and travel voucher renewals
Age related passes will be automatically renewed throughout March without the need to complete a renewal form and you should receive your new pass before 31 March. Some disabled passes will be renewed automatically unless evidence is required to obtain a new pass. Travel voucher holders will receive a renewal form. For more details about renewals visit the Suffolk County Council website (new window).
If you have not received your new pass please contact Suffolk County Council on 0845 600 0659.