.
Home >

Contacting Suffolk Coastal

Woodbridge Library

Woodbridge Library sign
Our customer service centre and tourist information point based in Woodbridge Library opened in March 2013.

As well as obtaining library services and tourist information, you can also speak to members of Suffolk Coastal's Customer Service Team, who can help with a wide range of enquiries.

Private meeting facilities are available, if you want to speak about a confidential matter.

New opening hours from 4th April 2016:

  • Monday – Wednesday 8.45-5pm
  • Thursday 9.30-5.30pm
  • Friday 8.45-4.30pm
  • Saturday & Sundays: Closed
  • Bank holidays: Closed
  • Citizens Advice Bureau drop in session, Tuesdays 10am - 12noon.
  • View a map

Woodbridge Library, New Street, Woodbridge, Suffolk IP12 1DT
Telephone: 01394 383789
Email: customer.services.scdc@eastsuffolk.gov.uk

Felixstowe Library

Felixstowe Library
Our customer service centre and tourist information point based in Felixstowe Library opened on 16 February 2015.

As well as obtaining library services and tourist information, you can also speak to members of Suffolk Coastal's Customer Service Team, who can help with a wide range of enquiries.

Opening times are:

Felixstowe Library, Crescent Road, Felixstowe IP11 7BY
Telephone: 01394 383789
Email: customer.services.scdc@eastsuffolk.gov.uk

The main switchboard is open from:

  • 8.45am - 5pm Monday to Wednesday
  • 9.30am - 5.30pm on Thursdays
  • 8.45am - 4.30pm on Fridays
  • Bank holidays: Offices closed

For general enquiries contact our Customer Services team:

A translation and interpretation service is available for people who have difficulty speaking or understanding English.

Specific enquiries

For planning advice contact your local planning officer.

For Housing Benefit and Local Council Tax Reduction enquiries contact our Benefits team:
Telephone: 01394 444838.
Fax: 01394 444554.
Email: benefits.scdc@eastsuffolk.gov.uk

For refuse collection and recycling enquiries contact Suffolk Coastal Norse:
Telephone: 01394 444000.
Fax: 01394 444042
Email: scs@ncsgrp.co.uk

For Port Health (based at the Port of Felixstowe) contact:
Telephone: 01394 614933.
Fax: 01394 673671
Email: port.health@scpha.gov.uk
Website: www.porthealth.eu

Tourist Information Centres

Leisure Centres

Emergencies outside of office hours

We operate an emergency telephone service outside of office hours. The out-of-hours telephone number for both Suffolk Coastal and Waveney District Councils is 01502 527133.