Text size: A|A|A|
.
Help with PDF and Word files

How do you rate this information or service?

Rate this page as Good Rate this page as Average Rate this page as Poor

Website approved by the Plain English Campaign

Help with PDF and Word files

SpeakerListen to the text on this page

The Suffolk Coastal website offers you the facility to view or download a wide range of documents including information leaflets, presentations, plans and policies. In most cases these documents are offered in Adobe Portable Document Format (PDF). In some instances they are available in Microsoft Word format.

Software requirements

You need the Adobe Reader software to open PDF files. If you do not have the software installed on your computer, you can download Adobe Reader free of charge (new window) from the Adobe website .

If you want to view Microsoft Word files you need to have a compatible word processer installed on your computer otherwise you will not be able to open the file. You can download a free Word viewer (new window) that will enable you to open and print Word documents if you do not have Word installed on your computer.

Opening and saving documents

If you want to view a document straight away just select the link to the document you want to view and it will open in a new browser window. We tell you the document file format (PDF, Word, etc) and file size in the link text.

Once a document is open you will have to save it (in the usual way you save files) to your computer if you want to look at it again when you are not connected to the Internet. Close the browser window when you have finished and the webpage you last looked at will still be displayed.

If you do not want to open a document immediately but would rather download it straight to your computer then the follow the instructions below. This method is also recommended for viewing larger files.

Internet Explorer: Right-click with your mouse on the link to the document you want to download and choose 'Save Target As...' from the on-screen menu, then save the file to a folder on your computer where you will be able to find it again later.

Netscape: Right-click with your mouse on the link to the document you want to download and choose 'Save Link As...' from the on-screen menu, then save the file to a folder on your computer where you will be able to find it again later.

Firefox: Right-click with your mouse on the link to the document you want to download and choose 'Save Link As...' from the on-screen menu, then save the file to a folder on your computer where you will be able to find it again later.

Opera: Right-click with your mouse on the link to the document you want to download and choose 'Save Target As...' from the on-screen menu, then save the file to a folder on your computer where you will be able to find it again later.

Mac users: Follow the instructions given above but use Control-click in place of the right mouse click.

The Adobe Reader software has a built in search facility which will help you find what you are looking for in the text of a PDF document. This is particularly useful for searching the text of large documents. To use the search, press Control + f, or simply enter your search term in the search box on the top menu bar of the Adobe Reader window.

You may come across PDF files that have been created with bookmarks. These are navigation links added to large PDF documents that enable you to jump straight to a section that interests you. If present, bookmarks appear in a panel on the left hand side of the Acrobat window.

PDF files and accessibility

We create PDF files to make documents, spreadsheets, presentations, etc, available via the web in a format that produces small file sizes and is accessible to a wide range of people using the free Adobe Reader software. We also publish a number of PDF documents produced by other organisations. Consequently, we have a large number of PDF documents on our website.

We believe PDF is a very valuable tool for making all kinds of documents available via the web but we are aware of the accessibility issues to do with PDF documents. As part of our editorial process we review all documents that are to be published on the website and decide on the best way of presenting the information. In some cases we will create web pages as well as publishing a PDF file to make sure the information contained in the document is as accessible as possible.

In other cases we might produce a summary of the content of a PDF document on a webpage or, at the very least, we will try and indicate the content or purpose of a PDF document in a line or two of explanation with the link text. When we create PDF documents ourselves we always try to create 'tagged' files, which work better with assistive technology.

The latest version of Adobe Reader contains many features specifically designed to make it easier for people with disabilities to read PDF files, regardless of whether the files have been optimised for accessibility. Follow this link to find out more about Adobe Reader and accessibility (new window) and accessing PDF documents with assistive technology.

W3C CSS validator (new window) | W3C XHTML validator (new window) |W3C accessibility guidelines (new window)
© Suffolk Coastal District Council. | Legal & privacy | Site statistics