Housing and Council Tax Benefits are national means tested
benefits designed to help people on low incomes pay their rent and
Council Tax - benefit applications are dealt with by Suffolk
Coastal's Benefits Team.
We are committed to providing you with a service that is:
- Fair - by processing your benefit application
impartially.
- Efficient - by issuing benefit payments
promptly and accurately.
- Accountable - by meeting Government
standards.
To help us provide a high quality service:
- Please reply quickly to our letters.
- Please give us all the information we need (we cannot work out
your benefit without it).
- Tell us immediately about any changes in your
circumstances.
- Please fill in and return any application form we send you
without delay.
- Tell us immediately if you do not hear from us when you think
you should.
Follow the links below for more information and to make a
claim:
Housing Benefit
Information about Housing Benefit and how to make a claim.
Council
Tax Benefit
Information about Council Tax Benefit and how to make a claim.
Housing and Council Tax Benefit
online
Register to view your Housing Benefit
and/or Council Tax Benefit claim details online.
Make a benefit claim
online
Use our online form to make a claim for Housing Benefit
and or Council Tax Benefit online.
Local Housing Allowance
Local Housing Allowance (LHA) is a new type of housing benefit for
people renting from private landlords which was introduced
nationally in April 2008.
Help when you start work
How to claim an extended payment of your Housing and Council Tax
Benefit.
How to appeal
What to do if you think our decision about your benefit is
wrong.
Information and advice for
landlords
Details of the information and advice available to residential
landlords and how to get in contact with the Council's Landlord
Liaison Officer.
Help us stop benefit
fraud
Information about the steps Suffolk Coastal takes to stop benefit
fraud and how to report benefit cheats.
Getting in touch with us
Contact details for Suffolk Coastal's Benefits Team.
Citizens Advice Bureaux
Information about the Citizens Advice Bureaux that serve the
Suffolk Coastal district with contact details, opening times and
online location maps.