Suffolk
Coastal recognises that there are people who cannot
benefit from reduced fare travel on conventional public
transport because they have severe physical disability.
Eligible people can instead apply for a book of vouchers,
issued free of charge, which can be used towards travel with
participating community transport or taxi operators.
Am I eligible for travel vouchers?
You are eligible for vouchers if you are a permanent resident in
the Suffolk Coastal district and your physical disability is of
such severity that you are unable to use conventional public
transport services.
Please note that if you participate in the voucher scheme you
will not be eligible for a national bus pass or a
discounted Disabled Persons Railcard or
Senior Railcard.
What do I get?
You will receive a booklet of vouchers and the front cover will
be personalised with your name and photograph; it will also show an
ID number that will be repeated on each of the vouchers. The
vouchers are not transferable to any other person.
For the year 2008/09 a booklet of vouchers will be issued to the
value of £40 and each voucher will be worth £2. However, the value
of vouchers for any applications submitted after 1 July, 1 October
and 1 January will be reduced proportionately (for example, an
application submitted on 2 July would receive £30 of vouchers,
not £40).
How do I use the vouchers?
If you want to make a journey using your vouchers it is
important to check that the community transport or taxi company is
registered with the scheme. The vouchers are valid for journeys
that start and/or finish in Suffolk
but cannot be used on conventional public
transport such as buses and trains.
The vouchers can be used as part or full payment for your
journey; a maximum of £20 worth of vouchers can be used at any one
time. The driver will not be expected to give you change if you
present vouchers greater than the cost of the journey.
When paying for your journey you must show the driver the
booklet cover along with the vouchers so that he or she can check
that you are the authorised holder of the vouchers and that the ID
number is the same.
How do I apply?
Select the link below to get an application form which you can
print off and complete:
Follow this link for help with downloading and opening PDF files.
Please sign your completed application form and send it with a
passport size, colour photograph to the address below:
Concessionary Fares
Suffolk Coastal District Council
Melton Hill
Woodbridge
Suffolk
IP12 1AU
If your application is successful we will issue your travel
vouchers within 5 working days.
You can also apply in person at our Woodbridge
and Felixstowe offices. Follow this link for
directions to our offices and our office
hours.
If you have any queries about completing the application form
please contact our Customer Services team on 01394
444647 or email
concessionary.fares@suffolkcoastal.gov.uk.
If you are hearing impaired and have a minicom
device you can contact us on 01394
444211.