Suffolk Coastal's Christmas opening times

Suffolk Coastal residents can continue as normal this Christmas with the council offices at Melton Hill being open for two days during the Christmas period and more services than ever available online.

There is a whole host of services available at the touch of a button online making it easier and more convenient for residents living in the district to get in touch with the council and benefit from the services Suffolk Coastal provides.

“When the offices are closed residents can find a wide range of information on our website, www.suffolkcoastal.gov.uk. Residents can also make use of the online services we provide such as making a payment, making a planning application, making a claim for Housing or Council Tax Benefit, managing their business rates account or telling us what they think about our services,” said Cllr Doreen Savage, Cabinet Member for Customer Services.

Suffolk Coastal’s offices in Melton Hill will be closed from Thursday, December 24 through to Monday, December 28. The offices will be open 9am to 4pm on Tuesday, December 29 and Wednesday 30 and closed on Thursday, December 31.

The Felixstowe office in Undercliff Road will be open on Wednesday, December 30 during the holiday period.

Suffolk Coastal Service's Ufford depot will be open everyday except December 25, 26, 27 and January 1. In addition it will also be open on Saturday, December 19 and January 2.

Because of the bank holidays over the Christmas and New Year period some refuse and recycling collections have been reorganised. Residents will be receiving leaflets detailing revised refuse collections over the Christmas period but as a reminder they are as follows:

“Christmas can often be a time of additional waste and I would encourage residents to try and cut down on the amount of rubbish sent to landfill over the busy period as much as they can.

“Wrapping paper and cards can go in the blue-lidded bin and cooked or uncooked food waste and real Christmas trees with branches up to one and a half inches in diameter can go in the brown bin.

“Glass bottles can be taken to the nearest glass bank but if they are full I would remind residents to please not leave bottles next to the bin but instead wait until the bin is empty or take the bottles along to one of the household waste recycling centres,” added Cllr Savage.

For more information about the refuse and recycling collection schedule or what can go in each of the bins residents can call 01394 444000 or visit www.suffolkcoastal.gov.uk/yourhome/waste

Outside of the office opening hours the Council can be contacted on the emergency number 07771 816535. All services and opening hours will resume as normal on Monday, January 4.

For more information about how to contact Suffolk Coastal over the Christmas period residents can visit www.suffolkcoastal.gov.uk or call 01394 383789.