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Directory of online services

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Make a payment online
Make secure payments by credit or debit card online or with our automated pay-by-phone system.

Make a benefit claim online
If you have a Suffolk Coastal Council Tax account number you can use our new service to make a claim for Housing Benefit and or Council Tax Benefit online.

Business Rates online
Register to access your Business Rates account online.

Suffolk Searches
Use this service to purchase local authority land charge searches online.

Council Tax online
Search for Council Tax Bands and charges by property or register to get access your Council Tax account online and receive your bills electronically.

Planning applications online
See what applications and appeals have been made, view application details, find out who has been consulted and view decisions. You can also make online planning applications using the Planning Portal.

Housing and Council Tax Benefits online
Register to view your Housing Benefit and/or Council Tax Benefit claim details online.

Register of licences and applications (new window)
Search our register of alcohol and entertainment licences, gambling licences, taxi and private hire licences and new licence applications.

Building Regulations applications online
Make full plans, building notice and regularisation applications online.

Search for building control information online
Search building control information from 2005 onwards and view building control documents issued from April 2008 onwards.

Geographic Information System (GIS) online
Use our GIS to carry out address searches within the district and view some of the map based information held by the Council, including planning history from 1948 to the present day, Suffolk Coastal Local Plan, conservation areas, town and parish boundaries. You can also view historical maps of parts of the district and aerial photography from 1999 and 2007.

Online forms

Council Tax discounts and changes in circumstances
Apply for Council Tax discounts and exemptions or to let us know if you are new to the district, moving home or want to tell us of any changes in circumstances.

Appeal against a Council issued car parking penalty (excess charge notice)

Make a complaint

Report anti-social behaviour

Apply to number or name a new property

Apply to rename an existing property

Report a possible breach of planning control

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