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Directory of online services

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Make a payment

Make secure payments - by credit or debit card online or with our automated pay-by-phone system.

Apply online

Make a benefit claim online - claim for Housing Benefit and or Council Tax Benefit online.

Gateway to Homechoice - apply for social housing in this district and six other council areas in the region online.

Planning applications - how to make planning applications online via the Planning Portal.

Building Regulations applications - make Building Regulations applications online.

Buy online

Suffolk Searches - buy local land charge searches online.

Manage your account online

Council Tax - register to manage your Council Tax account online and receive your bills electronically.

Housing and Council Tax Benefits - register to manage your Housing Benefit and/or Council Tax Benefit account online.

Business Rates - register to manage your Business Rates account online.

Search online public registers

Council Tax bands and charges (new window) - search for Council Tax bands and charges in the Suffolk Coastal district.

Planning register (new window) - search for planning applications and appeals, view application details, find out who has been consulted and view decisions.

Register of Building Regulation applications and decision notices - search building control information from 2005 onwards and view building control documents issued from April 2008 onwards.

Register of licences and applications (new window) - search our register of alcohol and entertainment licences, gambling licences, taxi and private hire licences and new licence applications.

Geographic Information System - use our GIS to search and view some of the map based information held by the Council, including planning history from 1948 to the present day, the Suffolk Coastal Local Plan, conservation areas, town and parish boundaries. You can also view historical maps of parts of the district and aerial photography from 1999 and 2007.

Report a problem

Want to report a problem? - follow this link for advice on what to do and who to contact or one of the links below to complete an online form:

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