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Tourist Information Centres

Christmas and New Year opening hours - our TIC opening hours during the holiday period.

Our Tourist Information Centres (TICs) at Aldeburgh, Felixstowe and Woodbridge offer a wide range of services to residents and visitors alike. Our friendly staff will be pleased to advise you on places to visit in the local area and have leaflets and information on the whole of East Anglia.

Travel tickets, London shows, accommodation booking and much more ...

We offer a wide range of services, including:

  • UK accommodation booking*
  • Theatre tokens for use nationally*
  • London theatre breaks*
  • Discount tickets to some local attractions*
  • Gifts, maps and souvenirs*
  • Beach hut hire**
  • Car park season tickets
  • National Express and Eurolines coaches
  • Coaches to Stansted airport*
  • Peak and off peak rail tickets for the Greater Anglia route*
  • Senior railcards*
  • Airport and port parking*
 * Aldeburgh and Felixstowe TICs only
 ** Felixstowe TIC only

Beach hut hire

A number of privately owned beach huts plus two council owned huts are available for hire at a number of different locations. A list of these huts and booking forms are available from the Felixstowe Tourist Information Centre on 01394 276770 or email ftic@eastsuffolk.gov.uk. These can be booked from Easter until end of September by post.

Camping and caravan sites in Suffolk

A list of camping and caravanning sites in Suffolk is available from our TICs.

Car parking season tickets

A range of weekly, quarterly and annual car parking season tickets can be purchased from our TICs. The weekly season ticket is ideal for visitors as it allows parking at all of the Council's long stay car parks and costs just £10.

How to get in touch

Aldeburgh Tourist Information Centre
48 High Street, Aldeburgh, Suffolk IP15 5AB
Telephone: 01728 453637
Email: atic@eastsuffolk.gov.uk

Felixstowe Tourist Information Centre
91 Undercliff Road West, Felixstowe, Suffolk IP11 2AF
Telephone: 01394 276770
Email: ftic@eastsuffolk.gov.uk

Tourist Information & Customer Service Centre - Woodbridge Library
Woodbridge Library, New Street, Woodbridge, Suffolk IP12 1DT
Telephone: 01394 444400
Email: customer.services@eastsuffolk.gov.uk

Opening times

Aldeburgh TIC
Winter opening hours (1 October - 31 March):
Monday to Saturday: 10am - 3pm
Sunday: Closed

Felixstowe TIC
Winter opening hours:
Monday to Friday: 9am - 4pm
Saturday: 10am - 3pm
Sunday: Closed

Tourist Information & Customer Services Centre - Woodbridge Library
Monday: 10am - 4pm
Tuesday: 9.30am - 5pm
Wednesday to Friday: 9am to 5pm
Saturday & Sunday: Closed but some tourist information is available on a self-service basis.
Bank holidays: Closed

Christmas and New Year opening times 

  Aldeburgh TIC Felixstowe TIC Woodbridge Library
Customer Services Centre
Monday 22 December 10am - 3pm
9am - 4pm 10am - 4pm
Tuesday 23 December 10am - 3pm
9am - 4pm
9.30am - 5pm
Wednesday 24 December 10am - 3pm
10am - 3pm
Thursday 25 December Closed Closed Closed
Friday 26 December Closed Closed Closed
Saturday 27 December 10am - 3pm
10am - 3pm
Sunday 28 December Closed Closed Closed
Monday 29 December 10am - 3pm
10am - 3pm
10am - 4pm
Tuesday 30 December 10am - 3pm
10am - 3pm
9.30am - 4pm
Wednesday 31 December 10am - 3pm
10am - 3pm
9am - 3pm
Thursday 1 January Closed Closed Closed
Friday 2 January 10am - 3pm
9am - 4pm

Enjoy England Official PartnerOur TICs have been awarded ‘official partner’ status by Enjoy England, the country’s official tourist board, which required meeting quality standards covering the accommodation that is promoted and booked through the centres, customer service and staff training.