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How to pay your Business Rates

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How to pay your Business Rates

You can pay your Business Rates in the following ways:

  • In full at the start of the financial year on 1 April.

  • By two instalments, half-yearly, on 1 April and 1 September.

  • By 10 monthly instalments on the first day of the month, April to January.

Methods of payment

  • Direct debit - this is the simplest and easiest way to pay. Follow this link to print off a direct debit mandate (new window PDF 42KB) or ring the Business Rates team on 01394 444544.

  • Secure online payment by credit or debit card - follow this link to make an online payment.

  • Telephone payment by credit or debit card - follow this link to make a payment using our 24 hour automated telephone system.

    You can also pay by debit or credit card by ringing the Business Rates team on 01394 444544 (please note that there is a 2% fee applied to all credit card transactions).

  • Bankers' order - follow this link to print off a bankers' order instruction (new window PDF 29KB) or ring the Business Rates team on 01394 444544. The Council’s banking details are:
    • The Co-operative Bank plc
    • Sort code: 08-90-83
    • Account number: 61570715
    • Account name: Suffolk Coastal District Council

  • By post - make your cheque payable to Suffolk Coastal District Council (please write your account number clearly on the back) and send it to Suffolk Coastal District Council, Melton Hill, Woodbridge IP12 1AU. We will send you a receipt if you enclose a stamped addressed envelope.

  • In person - we no longer take over-the-counter payments at our Melton Hill offices. If you wish to pay by cheque please put your cheque in the cheque posting box in the main reception area. Make sure that you have written your Business Rates account number on the back of your cheque. No receipt will be issued unless you include a stamped addressed envelope with your payment. Payments received after 1.30pm will be treated as processed on the following day.

    You can pay by debit or credit card by ringing the Business Rates team on 01394 444544 (please note that there is a 2% fee applied to all credit card transactions) or by using our 24 hour automated telephone system.

    Please note that we no longer accept cash payments at Melton Hill.

Financial difficulties

If you think you will have difficulty making the payment shown on your rate demand please ring the Business Rates Team on 01394 444544 immediately. If necessary you can get advice from a debt counselling service such as the Citizens Advice Bureau.

All ratepayers have the right to pay their Business Rates by instalments, but you must pay regularly and on time. If your payments fall behind more than twice within a financial year you can lose that right.

Contact us

For more information or enquiries about Business Rates you can contact Suffolk Coastal’s Business Rates team by:

Telephone: 01394 444544,
Email: businessrates@suffolkcoastal.gov.uk,
Fax: 01394 444247.

Business Rates Team,
Suffolk Coastal District Council,
Melton Hill,
Woodbridge IP12 1AU.

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