Normal office hours
Normal opening times for our offices at Melton Hill, Woodbridge
are:
8.45am to 5.15pm
Monday to Thursday.
8.45am to 4.45pm on Fridays.
Offices are closed on bank holidays.
The address of our Woodbridge offices is:
Suffolk Coastal District Council,
Melton Hill,
Woodbridge,
Suffolk IP12 1AU.
Follow this link to see an
online map (new window) of how to get to
Suffolk Coastal's Woodbridge offices.
Getting in touch by telephone or email
Our telephone lines are open between:
8.45am to 5.15pm Monday to Thursday.
8.45am to 4.45pm on Fridays.
Offices are closed on bank holidays.
For general enquiries contact our
Customer Services team:
Telephone:
01394 383789.
Fax: 01394 385100.
Email:
customerservices@suffolkcoastal.gov.uk.
For planning enquiries contact
our Planning Helpdesk:
Telephone: 01394 444403 or
444428.
Fax: 01394
385100.
Email:
d.c.admin@suffolkcoastal.gov.uk
For Housing and Council Tax benefit enquiries
contact our Benefits team:
Telephone: 01394 444838.
Fax: 01394
444554.
Email:
benefits@suffolkcoastal.gov.uk
For refuse
collection and recycling enquiries contact Suffolk
Coastal Services:
Telephone: 01394
444000.
Fax: 01394 444042.
Email:
scsltd@suffolkcoastal.gov.uk
For Port Health enquiries contact
the Port Health service based at
the Port of Felixstowe:
Telephone: 01394 614933.
Fax: 01394 673671.
Email:
port.health@suffolkcoastal.gov.uk
If you are hearing impaired and have a minicom
device you can contact us on 01394 444211.
A translation and interpretation service is available at our
Melton Hill offices for people who have difficulty speaking or
understanding English.
Emergencies
We operate an emergency telephone service
outside of office hours. Call 07771 816535 and you
will be put through to the duty officer.
Contacting us in person or by post
The address of our Woodbridge offices is:
Suffolk Coastal District Council,
Melton Hill,
Woodbridge,
Suffolk IP12 1AU.
Follow this link to see an
online map (new window) of how to get to
Suffolk Coastal's Woodbridge offices.
We also have an office in Felixstowe which can deal with
enquiries relating to benefits, Council Tax, travel concessions and
housing. The office is open on Mondays and Wednesdays from 9.00am
to 4.30pm and is closed between 12.30pm and 2.00pm. The address of
the Felixstowe office is:
Suffolk Coastal District Council,
93 Undercliff Road West,
Felixstowe IP11 2AF.
Telephone: 01394 276766
Follow this link to see an
online map (new window) of how to get to
Suffolk Coastal's Felixstowe office.
Some useful webpages
Follow this
link if you want to report a problem for advice on
what to do and who to contact.
Follow this link if you want
to make a suggestion, complaint or give us
your feedback about any aspect of our work.
Most of our website pages have a contact number or email
address on them to put you directly in touch with the section which
deals with a particular aspect of our service. If you can't find
what you are looking for on our website try using our
search page, A to Z index or
sitemap.