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E-petitions terms and conditions

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E-petitions terms and conditions

Go to e-petitions

The purpose of the e-petition service is to enable as many people as possible to make their views known. All e-petitions will be accepted and published on this website, providing they meet the criteria below.

Petitioners may freely disagree with Suffolk Coastal District Council or call for changes of policy. There will be no attempt to exclude critical views. Decisions to accept or reject an e-petition will be made in accordance with the Council's petitions scheme.

However, to protect this service from abuse, e-petitions must satisfy some basic conditions.

To submit an e-petition, you must use the online form to provide:

  • the title or subject of the e-petition;
  • a clear and concise statement covering the subject of the e-petition (it should state what action the petitioner wishes Suffolk Coastal District Council to take - the e-petition will be returned to you to edit if it is unclear what action is being sought);
  • the e-petition author's contact address (this will not be placed on the website);
  • a duration for the e-petition.

E-petition guidelines

The information in an e-petition must be submitted in good faith. We reserve the right to reject:

  • e-petitions which ask for things outside the remit or powers of the Council;
  • statements that don't actually request that any steps be taken;
  • wording that is vexatious, abusive or otherwise inappropriate;
  • e-petitions about planning, licensing, or other matters where there is an existing right of appeal;
  • Freedom of Information (FOI) requests - this is not the right channel for FOI requests, information about the appropriate procedure is available on our Freedom of Information page.

E-petitions that do not follow these guidelines cannot be accepted. In these cases, you will be informed in writing of the reasons your e-petition has been refused. If this happens, we will give you the option of altering and resubmitting the e-petition so it can be accepted.

If you decide not to resubmit your e-petition, or if the second one is also rejected, we will list your e-petition and the reasons for not accepting it on this website. We will publish the full text of your e-petition, unless the content is illegal or offensive.

We cannot accept e-petitions which call upon the Council to 'recognise' or 'acknowledge' something, as they do not clearly call for a recognisable action.

We will strive to ensure that e-petitions that do not meet our criteria are not accepted, but where a e-petition is accepted which contains misleading information we reserve the right to post an interim response to highlight this point to anyone visiting to sign the e-petition.

What happens next

Once accepted, e-petitions will be made available on this website for people to sign. Anyone signing the e-petition must provide their name, address and a verifiable email address.

Please note that for a signature on a petition to count, the person signing it must either live, work or study in the Suffolk Coastal district.

No personal details other than their name will be published on the site. Information about any individual will not be used for any other purpose than in relation to the e-petition. You can read more on this in our e-petitions privacy policy.

It will usually take up to five working days from the time an e-petition proposal is received for it to appear on the website, although during busy periods it may take longer. For more information on the process, read our step-by-step guide.

Your e-petition will be available on this website until the specified closing date. If, however, during this time it becomes clear that your e-petition is not being run in accordance with the terms, we reserve the right to withdraw it. If this happens, we will contact you first to allow you to address the concerns we raise and we will only remove the e-petition as a last resort.

Our response to your e-petition

Our response will depend on what the petition asks for and how many people have signed it. How we will respond to petitions is set out in our petitions scheme. When we respond, our response will be emailed to everyone who has signed the e-petition. Responses to any completed e-petitions will also be available to view on this website.

Go to e-petitions

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