Over the last few years Suffolk Coastal has been faced with a
period of unprecedented change and challenges during which the
Council has had to reorganise itself in the way it takes decisions
and run its services while receiving extra duties without the funds
to provide them.
More and greater efficiencies have had to be brought in to
tackle the financial pressures facing the Council caused by
external factors beyond our control. At the same time we have
committed ourselves to striving for excellence in the way we
provide our services.
In this section you will find out how we have been performing
against a range of local and national measures and how we are
achieving the goals set out in our vision. You can also see
the results of annual inspections and reviews carried out by our
auditors and other bodies.
Access to Services Inspection
2008/09
Audit of how well the Council is
making its services accessible to all its residents, carried out by
the Audit Commission during 2008 and published in January
2009.
Performance monitoring
Quarterly performance reports give details of the Council’s
performance against selected performance indicators, financial
performance indicators and performance in risk management.
Best Value Performance
Plan
The Best Value Performance Plan (BVPP) explains how Suffolk Coastal
has performed across a wide range of services and includes targets
for its performance in the current and future years.
Delivering success - Suffolk Coastal's
annual report for 2006/07
Suffolk Coastal's annual report contains information about the work
done by the Council and its many partners, our
priorities, finances and goals for the year ahead.
Best Value Satisfaction
Survey
The 2006/07 survey of local residents satisfaction puts Suffolk
Coastal top in Suffolk for both its Council and as an area in which
to live.
Annual Audit and Inspection
Letter
Annual report produced by the Audit Commission on the
Council’s performance.
Statement of Accounts
Statement of Accounts for 2007/08 and previous financial years.
Audit Commission review of planning
services
Audit Commission report on the Council's planning
service published in August 2007.
Audit Commission review of housing
services
Audit Commission report on the Council’s strategic housing
services published in November 2006.
Local Government Ombudsman's Annual
Letter
Annual report about the complaints against Council that have been
dealt with by the Local Government Ombudsman.
Comprehensive Performance
Assessment
Details of Suffolk Coastal's Comprehensive Performance Assessment
(CPA) inspection published in December 2004 and subsequent
perfomance assessments by the Audit
Commission.