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Audit Commission review of planning services

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Audit Commission rates planning as a good service

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The Audit Commission published on August 16, 2007 its review of Suffolk Coastal's planning services and concluded that it was a good two-star service with promising prospects for improvement. The service under review consisted of development control, planning enforcement and planning policy (including conservation).

According to the Audit Commission, the strengths included:

  • A good range of planning advice is on offer to customers.
  • The service is effective in most cases when consulting and engaging with customers.
  • The speed of dealing with all types of planning applications has improved over the last eighteen months.
  • The service provides good value for money in relation to the quality of service and outcomes it delivers.

The Audit Commission is an independent body responsible for ensuring that public money is spent economically, efficiently and effectively, to achieve high-quality local services for the public. Its remit covers around 11,000 bodies in England, which between them spend more than £180 billion of public money each year and its work covers local government, health, housing, community safety and fire and rescue services.

As an independent watchdog, it provides important information on the quality of public services. As a driving force for improvement in those services, it provides practical recommendations and spreads best practice. As an independent auditor, it ensures that public services are good value for money and that public money is properly spent.

Follow these links to see the full Audit Commission report (new window PDF 173KB) and a copy of the press release issued by the Audit Commission (new window PDF 23KB) .

The Council issued its own press release welcoming the report.

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