All firms carrying out contracts for Suffolk Coastal will be
monitored to assess compliance with pre-defined performance
criteria dependant upon the nature of the contract.
Your company must be capable of delivering the requirements of the
contract. You should be aware that these are strictly applied,
especially with regard to quality and general performance.
Suffolk Coastal is continuously striving to improve its own
performance and it expects firms working for it to do the same. We
will look seriously at the position of any company that fails to
perform to the levels required.
You will be asked to comment on any adverse performance that is
reported but you should be aware that serious instances of poor
performance could lead to contract termination and or suspension or
deletion from our approved list of suppliers. We will not be held
liable for the consequences this may have on a company's
business.
Variations to the contract
These may be needed from time to time throughout the contract.
We will always request and agree variations in writing, except in
an emergency where instructions may be made orally, but confirmed
in writing.
How we pay our suppliers
Payment terms are normally as per suppliers’ instructions, or as
set out in contract documents. To ensure that your payment is dealt
with efficiently and to avoid delays, we ask for the following:
- Submit the invoice in the format agreed in the contract or
purchase order.
- Quote the order number and contract title (where
applicable).
- Address it to the correct officer and location.
- Ensure that it adds up correctly.
- Provide the bank account and sort code to which payment is to
be made.
- Include as much information as possible about what the payment
is for.
- Only include requests for payment of supplied goods and
services.
Suffolk Coastal encourages the paying of invoices by BACS in
order to ensure that payment goes directly into the supplier’s bank
account. We are also in the process of expanding procurement cards
to facilitate paperless transactions. We place all our orders for
goods and services electronically, sending orders by email or fax
where possible.
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Coastal