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Balanced scorecard

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Suffolk Coastal's balanced scorecard

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What is the balanced scorecard?

The balanced scorecard comprises of a set of key objectives that define success for Suffolk Coastal. These objectives have been set under six priority themes which each make an important contribution to quality of life within the district. The six themes are:Suffolk Coastal's balanced scorecard (new window PDF 161KB)

  • Community well-being
    Protect and promote the well-being of the community in terms of it's health, safety, leisure and cultural opportunities.
  • Economy
    Stimulate a prosperous and sustainable economy in order to improve the quality of life of the community.
  • Rural issues
    Improve the quality of life for rural communities by focussing on access to services.
  • Housing
    Encourage the improved provision of, and access to, appropriate housing to meet existing and future needs.
  • Environment
    Protect, improve and make sustainable use of our environment for the people who live, work and visit the area, leaving a rich and diverse legacy for future generations.
  • Fiscal & democratic services
    Respond to our customer and community needs with integrity and openess, using resources wisely and encouraging public participation wherever possible.

Follow this link to view a larger version of the balanced scorecard (new window PDF 100KB)

Why do we need it?

The balanced scorecard gives us:

  • Focus.
  • Clarity.
  • A clear sense of priorities.
  • Simple and consistent presentation of key information on how we are performing.
  • A clear sense of direction that our staff and partners can understand.

What do we use it for?

It enables us to:

  • Manage and monitor our performance.
  • Focus our efforts on the things that most need improving.
  • Help us match our resources to our priorities.
  • Assess whether we are succeeding in achieving our aim of securing the highest quality of life for our community.
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