If you park a vehicle
in one of our pay and display car parks without displaying a
valid ticket, or you do not comply with our car park
conditions of use, you will be liable to pay a parking penalty
in the form of an excess charge notice.
The excess charge for cars and motorcycles is £80 (reducing
to £40 if paid within seven days of the issue of an excess charge
notice) and £200 for HGVs, PSVs and coaches (reducing to £100 if
paid within seven days of the issue of an excess charge
notice).
How to avoid a parking penalty
- Remember to buy a ticket and check that it is correctly
displayed so that its details can be seen by a parking
inspector.
- Ensure that the ticket will cover the length of your
stay - if you are likely to be delayed (by an appointment for
example) then it makes sense to buy a ticket for a longer
period rather than take the chance of an excess charge
notice.
- Make sure that you are parked within one of the marked
bays.
- If your vehicle is too big for one bay then you do need two
tickets if it is across two bays.
- Disabled bays in Council car parks are only for vehicles
displaying a valid blue disabled badge. Please see the car park
tariff board for exemptions.
Blue Badge holders
Parking concessions provided under the Blue Badge scheme only
apply to on-street parking and do not apply to off-street car parks
that the Council provides. You will find
information about the Blue Badge scheme (new
window) on the Department for Transport website. In Suffolk
the Blue Badge scheme
is managed by Suffolk County Council (new
window).
Parking concessions are provided in Suffolk Coastal District
Council car parks - please check tariff boards for
details.
Paying your excess charge notice
Excess charge notices can be paid online, by telephone
using your debit or credit card, or by post. Follow this link for
details of how to pay.
How to appeal against an excess charge notice
If you think you should not have been given an excess charge
notice you can appeal. You can use our online form
to make your appeal or you can write to us at the address
below.
Your appeal must be made within seven days from the date of the
excess charge notice. Please note that a photograph of your
vehicle may have been taken as evidence of the
infringement. Follow this link to
search for any photographs (new window) taken
at the time the notice was issued.
The online form is not sufficient, on its own, for
appeals relating to having a valid ticket that was
not seen for any reason. In these cases we must have the
valid ticket presented to us as evidence. If you wish, you
may still fill out the form and then print it and send it to us
with the valid ticket to the address below.
Submit your car park excess charge appeal
(link to online
form)
Written appeals and printed forms enclosing a valid ticket as
evidence should be sent to:
Accounts Section
Suffolk Coastal District Council
Melton Hill
Woodbridge
Suffolk
IP12 1AU
If you have any queries please contact us on 01394
444283 or email
accounts@suffolkcoastal.gov.uk