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Getting in touch

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Getting in touch with Suffolk Coastal’s Benefits Team

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We try to make our service easy for everyone to use. You can contact us in person, by telephone, letter, fax or email.

Woodbridge

Benefits Team,
Suffolk Coastal District Council,
Melton Hill,
Woodbridge IP12 1AU.

Telephone: 01394 444838.
Fax: 01394 444554.
Minicom: 01394 276766.
Email: benefits@suffolkcoastal.gov.uk.

Our office hours are 8.45am - 5.15pm, Monday to Thursday and 8.45am - 4.45pm on Fridays. Offices are closed on bank holidays.

Follow this link to get a map of the Woodbridge office (new window).

Felixstowe

Benefits Team,
Suffolk Coastal District Council,
93 Undercliff Road West,
Felixstowe IP11 2AF.

Telephone: 01394 276766.

The Felixstowe office is open on Mondays and Wednesdays from 9.00am - 4.30pm, and is closed between 12.30pm - 2.00pm.

Follow this link to get a map of the Felixstowe office (new window).

Requesting a home visit

We offer a home visit service to assist customers with their claims for Housing Benefit and Council Tax Benefit. This service is available to housebound people who cannot get to our offices in Woodbridge or Felixstowe. We aim to visit within 14 days. To arrange a home visit call us on 01394 444838 or email benefits@suffolkcoastal.gov.uk.

Give us your comments

We welcome your comments on the service we provide. You can let us know what you think by calling us on 01394 444838 or by emailing benefits@suffolkcoastal.gov.uk

Back to the Housing and Council Tax Benefit introduction page

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