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Telling us about changes

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Council Tax Benefit - telling us about changes to your circumstances

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If anything happens once you have claimed Council Tax Benefit, which might affect how much benefit you get, you must tell us immediately. If you don't tell us about a change, and we pay you too much benefit, you may have to pay it back.

You must tell us about the following changes:

Changes to the money you get - please tell us if:

  • you start or stop getting Income Support or Job Seekers Allowance (income based)
  • you start or stop getting Child Tax Credit and or Working Tax Credit
  • the money you or your partner gets increases or decreases
  • the money non-dependants get increases or decreases
  • there are any other changes in the money people in your home get. For example, someone starts getting Disability Living Allowance

However - if you are aged 60 or over and in receipt of Pension Credit you must tell the Pension Service of changes to the money you get. Please contact them on 0845 60 60 265 or write to them at: The Pension Service, PO Box 621, Norwich NR1 1XW.

For more information about Pension Credit (new window) go to the Pension Service website.

Changes in your home - please tell us if:

  • you change your address
  • the number of people in your home changes - for example, someone has a baby
  • a partner comes to live with you
  • a partner leaves

Other changes - please tell us if:

  • you, or your partner, go into hospital for more than 52 weeks
  • you, or your partner, become a student, or stop being a student
  • the amount of savings or capital you have changes

You do not have to tell us about changes in age (for example, if one your children becomes 11 years old), as we will have this information already.

If you are not sure as to whether you need to report a change in circumstances please contact us on 01394 444838.

You can tell us about any changes by calling us on 01394 444838 or by emailing benefits@suffolkcoastal.gov.uk

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