Housing and Council Tax Benefits are means tested national
welfare benefits to help those on a low-income pay their rent and
Council Tax. They are administered by Suffolk Coastal's Benefits
Team.
We are committed to providing you with a service that is:
- Fair - by processing your benefit application
impartially.
- Efficient - by issuing benefit payments
promptly and accurately.
- Accountable - by meeting Government
standards.
To help us provide a top quality service:
- Please reply quickly to our letters.
- Please give us all the information we need (we cannot work out
your benefit without it).
- Tell us immediately about any changes in your
circumstances.
- Please fill in and return any application form we send you
without delay.
- Tell us immediately if you do not hear from us when you think
you should.
Select from the links below for more information:
Housing Benefit
Information about Housing Benefit and how to make a claim.
Council
Tax Benefit
Information about Council Tax Benefit and how to make a claim.
Housing and Council Tax Benefit
online
Register to view your Housing Benefit
and/or Council Tax Benefit claim details online.
Make a benefit claim
online
If you have a Suffolk Coastal Council Tax account number you can
use our new service to make a claim for Housing Benefit and or
Council Tax Benefit online.
Local Housing Allowance
Local Housing Allowance (LHA) is a new type of housing benefit for
people renting from private landlords which is being introduced
nationally from April 2008.
Help when you start work
How to claim an extended payment of your Housing and Council Tax
Benefit.
How to appeal
What to do if you think our decision about your benefit is
wrong.
Information and advice for
landlords
Details of the information and advice available to residential
landlords and how to get in contact with the Council's Landlord
Liaison Officer.
Help us stop benefit
fraud
Information about the steps Suffolk Coastal takes to stop benefit
fraud and how to report benefit cheats.
Getting in touch with us
Contact details for Suffolk Coastal's Benefits Team.
Citizens Advice Bureaux
Information about the Citizens Advice Bureaux that serve the
Suffolk Coastal district with contact details, opening times and
online location maps.