This service is available to all Housing Benefit and Council Tax
Benefit customers and landlords who receive direct payments of
Housing Benefit. Follow the instructions below to register.
To view your benefit claim details you will need your benefit
claim reference number which can be found on your notification
letter and a personal identification number (PIN), which you
request when you register to use the service. Your PIN is then sent
to you by post. When you receive your PIN you can start using the
service to view information relating to your benefit claim.
First time users - you must register to use the
service and request a PIN:
Registered users - please log in:
Please note - If your benefit claim ends with
an X enter it as a capital X.
Once you have logged in you will be able to view details of how
your benefit has been calculated, the payments sent to you or your
landlord and copies of correspondence we have sent you.
We value your privacy and security, so we use 128-bit encryption
to protect your personal details when they are transmitted over the
Internet.