Help us stop benefit fraud

If you think someone is committing benefit fraud, you can now report cases directly to the Department of Work and Pensions (DWP).

From 1 May 2015, responsibility for investigating housing benefit fraud will be managed by the DWP, within the newly formed Single Fraud Investigation Service. To date, benefit fraud cases across Suffolk Coastal and Waveney Districts have been managed by the Corporate Fraud staff based at each Council.

The SFIS was initially set up in 2012 as a partnership between the DWP Fraud Investigation Service, Her Majesty’s Revenue and Customs and local authorities to deliver a single fraud investigation service.

SFIS covers all welfare benefit fraud (including housing benefit fraud) and tax credit fraud.

Examples of benefit fraud include:

  • Deliberately failing to tell the benefit office about a claimant’s true financial or household circumstances
  • Using a false identity or false documents to claim benefits
  • Deliberately not telling the benefit office about a change of circumstances because the claimant knew that it would affect their entitlement to the benefit.

Suspected benefit fraud can be reported via the following:

Call: 0800 854 440 - National Benefit Fraud Hotline (Open Mon - Fri 8am to 6pm). Calls are free and confidential and you do not have to give your name or address.

Text: 0800 328 0512

Web: www.gov.uk/report-benefit-fraud

Postal address: NBFH, PO Box 224, Preston PR1 1GP

All other forms of fraud can be reported to the Corporate Fraud Team at Suffolk Coastal and Waveney District Councils by phoning 01394 444444 or email fraud@eastsuffolk.gov.uk.