What are community personal alarms?
Personal alarm services can benefit can benefit vulnerable
people of any age including:
- Older people.
- People suffering from a physical disability or mental health
problems.
- Individuals at risk from harassment or domestic violence.
- Lone workers.
Generally, the services enable them to get help 24
hours a day by pressing a button which connects them to a help
centre, via their telephone line, who will then find out what
kind of help they need and act appropriately.
What is telecare?
Telecare consists of assistive technology and services that
support the safety and independence of people in their own homes.
The equipment can sense risks such as smoke, floods and gas, can
remind them to take their pills and even call for help if they
fall. A help centre can be contacted automatically if any of these
problems occur in their home.
If needed the help centre can arrange for someone to come to
their home or can contact their family, a doctor or the emergency
services.
Community care support from Suffolk County Council
If someone is eligible to receive community care support from
Suffolk County Council an assistive technology/telecare service can
be included as part of their care support plan. To find out about
eligibility contact Customer First on 0808 800
4005.
More information about
assistive technology and telecare (new
window) is available on the Suffolk County Council
website.
Telecare service providers
There are a number of organisations providing community
personal alarms and telecare services to our area
including:
Other providers can be found on the
Telecare Services Association website (new
window).