Gateway to Homechoice
Christmas and New Year opening hours - opening hours for our Woodbridge and Felixstowe offices during the holiday period.
Gateway to Homechoice is the scheme for letting social housing in this district and seven other council areas in the region.
Suffolk Coastal has joined Babergh, Braintree, Colchester, Ipswich, Maldon, Mid Suffolk and Waveney to give its residents the opportunity to bid for council and housing association homes across the seven partner councils.
Council and housing association homes available to let in all the council areas are advertised on the Gateway to Homechoice website. Once registered with Gateway to Homechoice applicants can search for available properties and bid for the properties they are eligible to bid for.
Anyone, over the age of 16, can apply to join the Gateway to Homechoice register, however to be accepted onto the register you must meet the eligibility criteria.
Follow the links below to go to the Gateway to Homechoice website and to find out more about the scheme:
- Welcome to Gateway to Homechoice (PDF 244KB)
- Gateway to Homechoice website
- Gateway to Homechoice - frequently asked questions
Registering with Gateway to Homechoice
New applicants should register with Gateway to Homechoice and complete the application form on the Gateway to Homechoice website:
If you do not have internet access, computers are available at Suffolk Coastal's offices in Woodbridge and Felixstowe for people who want to register. The district’s public libraries also offer internet access.
Alternatively, you can call 01394 444822 to go through the process over the phone but please note that the phone line is closed Tuesdays and Wednesdays from 8.45am to 2pm.
How we prioritise applications
Your application will be assessed according to our allocation policy and you will be placed into one of five bands (Bands A - E), depending on your level of housing need. You will find information explaining how applications are prioritised on the Gateway to Homechoice website:
We will then write to you and tell you:
- Your housing application number and details of how to log in to use the Gateway to Homechoice website.
- The band your application has been placed in and the effective date of your application.
- The number of bedrooms you are entitled to.
You will then be able to search the Gateway to Homechoice website for available properties and bid for the properties you are eligible to bid for. More information about how the scheme works is given in the leaflet below:
Further information, help and advice
If you are thinking of registering with Gateway to Homechoice you can call 01394 444822 (phone line closed Tuesdays and Wednesdays from 8.45am to 2pm), email email@example.com or visit the Gateway to Homechoice for further information.
If you find yourself threatened with homelessness you should contact Suffolk Coastal's Housing Options Team by calling 01394 383789 or email firstname.lastname@example.org for advice and assistance.
If you need to send anything to us our postal address is:
Suffolk Coastal District Council
Suffolk IP12 1AU