In 2006 we launched a new wheeled bin recycling and refuse
collection service, giving people alternate fortnightly collections
of recyclable materials and household refuse that cannot be
recycled.
The roll out of the service was completed in March this year,
when the remaining 5,000 or so homes were included.
All households in the district now have two wheeled
bins in addition to their
brown
bin for garden and food waste. The blue lidded bin is for
recyclable materials, and the grey lidded bin is for household
refuse that cannot currently be recycled.
The grey lidded bins are emptied one week, and the blue lidded
bins and the brown bins the following week. All homes are
given a refuse and recycling calendar telling them which weeks
to put out their different bins.
Householders can dispose of their food waste on a weekly basis
by using their brown bin one week and their grey lidded waste bin
the next.
Homes getting the new service will no longer be able to put out
black sacks - non-recyclable rubbish should go in the grey
lidded waste bins that will be emptied every fortnight. Green
sacks with garden waste will also no longer be collected.
Only waste contained within the correct wheeled bin will
be collected. Recyclable materials can also be taken to a
local recycling site or to a
household waste recycling centre for disposal.
Excess non-recyclable waste that cannot fit into the grey lidded
bin must be taken to a
household waste recycling centre. Alternatively
you can obtain additional bins for an annual fee - contact
01394 444000 for more information.
Green crates for waste paper will no longer be emptied as
all paper, catalogues and other paper products should now go in the
blue lidded bin. The green crates can be useful for storing glass
bottles and jars before they are taken to a
local recycling site.
When to put out your bins
Your blue lidded and brown bins should be put out for emptying
on your collection day in each recycling week shown on the refuse
and recycling calendar. The grey lidded bin should be put out on
your collection day during each non-recycling week shown on the
calendar.
The bins should be out ready for emptying at 7.30am as
collections start early. Please note that the time of collection
may change at any time, so to avoid missing the collection, always
put your bin out by 7.30am.
If you are not sure of your collection day, or haven't received
a calendar, or have lost your copy, you can look up your next
collection day and download a calendar by following the link
below:
Alternatively, call Suffolk Coastal Services on 01394
444000 or email
scsltd@suffolkcoastal.gov.uk
and they will confirm your collection day or send you a new
calendar.
Our waste collection services operate as normal on bank
holidays, except during the Christmas and New Year holiday
period.
Frequently asked questions
Follow the links below for answers to some of the questions
we have been asked about the new service:
If you still have any questions please call our special helpline
on 01394 444050. If you have any general waste
enquiries call 01394 444000 or email
scsltd@suffolkcoastal.gov.uk