All households in the district now receive a wheeled bin recycling
and refuse collection service, giving residents alternate
fortnightly collections of recyclable materials and household
refuse that cannot be recycled. The roll out of the service was
completed in March 2010.
Households have two wheeled bins in addition to their
brown
bin for garden and food waste. The blue lidded bin is for
recyclable materials, and the grey lidded bin is for household
refuse that cannot currently be recycled.
The grey lidded bins are emptied one week, and the blue lidded
bins and the brown bins the following week. All homes are given a
refuse and recycling calendar telling them which weeks to put out
their different bins.
Householders can dispose of their food waste on a weekly basis
by using their brown bin one week and their grey lidded waste bin
the next.
Only waste contained within the correct wheeled bin will
be collected.
Excess non-recyclable waste that you cannot fit into the grey
lidded bin must be taken to a
household waste recycling centre. Alternatively
you can obtain an additional bin for an annual fee - contact
Suffolk Coastal services on 01394 444000 for
more information.
Recyclable materials can also be taken to a
local recycling site or to a
household waste recycling centre for
disposal.
Please note that we longer collect black refuse sacks -
non-recyclable rubbish should go in your grey lidded bin. Green
sacks with garden waste are also no longer collected.
Green crates for waste paper are longer emptied as all paper,
catalogues and other paper products should now go in your blue
lidded bin. The green crates can be useful for storing glass
bottles and jars before you take them to a
local recycling site.
Important - safe disposal of ash and dust
For the safety of your collection crew and to help keep your
neighbourhood clean, please do not place loose ash,
cinders or any other dusty materials in your wheeled bin - this
includes ash from barbeques.
Loose dust or ash will blow about when the bin is emptied,
causing injury to eyes, and is unpleasant to breathe. It will also
leave a mess behind.
All ash, cinders or any other dusty materials must be bagged and
the bag sealed, then placed in the grey lidded
bin. It must not be placed in the blue lidded bin.
When to put out your bins
Your blue lidded and brown bins should be put out for emptying
on your collection day in each recycling week shown on the refuse
and recycling calendar. The grey lidded bin should be put out on
your collection day during each non-recycling week shown on the
calendar.
The bins should be out ready for emptying at 7.30am as
collections start early. Please note that the time of collection
may change at any time, so to avoid missing the collection, always
put your bin out by 7.30am.
If you are not sure of your collection day, or haven't received
a calendar, or have lost your copy, call Suffolk Coastal Services
on 01394 444000 or email
scsltd@suffolkcoastal.gov.uk
and they will confirm your collection day or send you a new
calendar.
I wasn't given a bin or my bin has been stolen or damaged
Suffolk Coastal Services can arrange for a replacement bin to be
delivered or collected. If your wheeled bin is stolen, lost or
becomes damaged beyond repair, you will have to pay the cost of a
replacement bin. In the loss or damage is caused when the bin is
being emptied by Suffolk Coastal Services, they will replace or
repair the bin at no cost you.
From April 2011, the cost of providing wheeled bins for refuse,
recycling and compostable waste for new properties, should be met
by the developer.
The cost of supplying a blue lidded or all grey bin (including
SCDC/SCS stickers) is £24.80 per bin inclusive of VAT plus delivery
and the cost to supply a brown bin is £21.70 per bin inclusive of
VAT plus delivery.
Delivery per load of bins to a developer for multiple
developments, or per set of 3 bins if a single property development
is £34.55 inclusive of VAT.
Please call Suffolk Coastal Services on 01394
444000 or email
scsltd@suffolkcoastal.gov.uk for
further advice.
Frequently asked questions
Follow the links below for answers to some of the questions
we have been asked about the new service:
If you still have any questions please call 01394
444000 or email
scsltd@suffolkcoastal.gov.uk