In 2006 we launched a
new wheeled bin recycling and refuse collection service,
giving people alternate fortnightly collections of recyclable
materials and household refuse that cannot be recycled.
Most households in the district now receive the new service -
the roll out will be completed in March this year, when the
remaining 5,000 or so homes will receive it.
Homes getting the
new service have two wheeled bins in addition to their
brown bin for garden and food waste.
The blue lidded bin is for recyclable materials, and the grey
lidded bin is for household refuse that cannot currently be
recycled.
The grey lidded bins are emptied one week, and the blue lidded
bins and the brown bins the following week. All homes in the scheme
will get a refuse and recycling calendar telling them which weeks
to put out their different bins.
Homes in the scheme will no longer have
their green crates for paper emptied as all waste
paper, catalogues and other paper products should now go in the
blue lidded bin. The green crates can be useful for storing glass
bottles and jars before they are taken to a local recycling
site.
Homes getting the new service will no longer be able to put out
black sacks - their non-recyclable rubbish should go in the grey
lidded waste bins that will be emptied every fortnight. Green
sacks with garden waste will also no longer be collected.
When to put out your bins
Your blue lidded and brown bins should be put out for emptying
on your collection day in each recycling week shown on the refuse
and recycling calendar. The grey lidded bin should be put out on
your collection day during each non-recycling week shown on the
calendar.
The bins should be out ready for emptying at 7.30am as
collections start early. Please note that the time of collection
may change at any time, so to avoid missing the collection, always
put your bin out by 7.30am.
If you are not sure of your collection day, or haven't received
a calendar, or have lost your copy, you can look up your next
collection day and download a calendar by following the link
below:
Alternatively, call Suffolk Coastal Services on 01394
444000 or email
scsltd@suffolkcoastal.gov.uk
and they will confirm your collection day or send you a new
calendar.
Our waste collection services operate as normal on bank
holidays, except during the Christmas and New Year holiday
period.
When will I get the new service?
The final phase of the roll out will be completed in
March and will include homes in Benhall, Boulge, Butley,
Charsfield, Chillesford, Debach, Iken, Letheringham, Little
Bealings, Newbourne, Playford, Snape, Sternfield, Sudbourne,
Wantisden, parts of Felixstowe, Kesgrave and Leiston.
Households in this final phase will have their service commence
during the week commencing 15 March 2010.
Information will be sent to each household before the service
starts and a special helpline is also available to deal with
any questions - just call 01394 444050.
Frequently asked questions
Follow the links below for answers to some of the questions
we have been asked about the new service:
If you still have any questions please call our special helpline
on 01394 444050. If you have any general waste
enquiries call 01394 444000 or email
scsltd@suffolkcoastal.gov.uk