.
Search the Suffolk Coastal website

Rate this page as Good Rate this page as Average Rate this page as Poor

How do you rate this information or service?

Website approved by the Plain English Campaign
Bookmark and Share

Wheeled bin recycling and refuse collection service

Recycle for Suffolk Coastal logo All households in the district now receive a wheeled bin recycling and refuse collection service, giving residents alternate fortnightly collections of recyclable materials and household refuse that cannot be recycled. The roll out of the service was completed in March 2010.

Households have two wheeled bins in addition to their brown bin for garden and food waste. The blue lidded bin is for recyclable materials, and the grey lidded bin is for household refuse that cannot currently be recycled.

The grey lidded bins are emptied one week, and the blue lidded bins and the brown bins the following week. All homes are given a refuse and recycling calendar telling them which weeks to put out their different bins.

Householders can dispose of their food waste on a weekly basis by using their brown bin one week and their grey lidded waste bin the next.

Only waste contained within the correct wheeled bin will be collected.

Excess non-recyclable waste that you cannot fit into the grey lidded bin must be taken to a household waste recycling centre. Alternatively you can obtain an additional bin for an annual fee - contact Suffolk Coastal services on 01394 444000 for more information.

Recyclable materials can also be taken to a local recycling site or to a household waste recycling centre for disposal.

Please note that we longer collect black refuse sacks - non-recyclable rubbish should go in your grey lidded bin. Green sacks with garden waste are also no longer collected.

Green crates for waste paper are longer emptied as all paper, catalogues and other paper products should now go in your blue lidded bin. The green crates can be useful for storing glass bottles and jars before you take them to a local recycling site.

Important - safe disposal of ash and dust

For the safety of your collection crew and to help keep your neighbourhood clean, please do not place loose ash, cinders or any other dusty materials in your wheeled bin - this includes ash from barbeques.

Loose dust or ash will blow about when the bin is emptied, causing injury to eyes, and is unpleasant to breathe. It will also leave a mess behind.

All ash, cinders or any other dusty materials must be bagged and the bag sealed, then placed in the grey lidded bin. It must not be placed in the blue lidded bin.

When to put out your bins

Your blue lidded and brown bins should be put out for emptying on your collection day in each recycling week shown on the refuse and recycling calendar. The grey lidded bin should be put out on your collection day during each non-recycling week shown on the calendar.

The bins should be out ready for emptying at 7.30am as collections start early. Please note that the time of collection may change at any time, so to avoid missing the collection, always put your bin out by 7.30am.

If you are not sure of your collection day, or haven't received a calendar, or have lost your copy, call Suffolk Coastal Services on 01394 444000 or email scsltd@suffolkcoastal.gov.uk and they will confirm your collection day or send you a new calendar.

I wasn't given a bin or my bin has been stolen or damaged

Suffolk Coastal Services can arrange for a replacement bin to be delivered or collected. If your wheeled bin is stolen, lost or becomes damaged beyond repair, you will have to pay the cost of a replacement bin. In the loss or damage is caused when the bin is being emptied by Suffolk Coastal Services, they will replace or repair the bin at no cost you.

From April 2011, the cost of providing wheeled bins for refuse, recycling and compostable waste for new properties, should be met by the developer.

The cost of supplying a blue lidded or all grey bin (including SCDC/SCS stickers) is £24.80 per bin inclusive of VAT plus delivery and the cost to supply a brown bin is £21.70 per bin inclusive of VAT plus delivery.

Delivery per load of bins to a developer for multiple developments, or per set of 3 bins if a single property development is £34.55 inclusive of VAT.

Please call Suffolk Coastal Services on 01394 444000 or email scsltd@suffolkcoastal.gov.uk for further advice.

Frequently asked questions

Follow the links below for answers to some of the questions we have been asked about the new service:

If you still have any questions please call 01394 444000 or email scsltd@suffolkcoastal.gov.uk

W3C CSS validator (new window) | W3C XHTML validator (new window) |W3C accessibility guidelines (new window)
© Suffolk Coastal District Council. | Legal & privacy | Site statistics