Roughly two-thirds of homes
in the district now receive a new
wheeled bin recycling and refuse collection
service and have alternate fortnightly collections of
recyclable materials and household refuse. We plan to roll out this
service to every home in the district by 2010.
For households that do not yet have the new wheeled bin
collection service, we operate a weekly boundary collection of
household refuse in black sacks. Your refuse will be collected on
the same day each week though the exact time may vary depending on
workload and traffic.
The service operates as normal on bank holidays, except during
the Christmas and New Year holiday period.
If you are not sure of your collection day call Suffolk Coastal
Services on 01394 444000 or email
scsltd@suffolkcoastal.gov.uk
and they will confirm it for you.
Your green
waste and paper waste is collected fortnightly from your
brown wheeled bin and green paper recycling crate on your usual
collection day during the recycling weeks highlighted on the
recycling calendar. If you haven't got a calendar, call Suffolk
Coastal Services on 01394 444000 or email
scsltd@suffolkcoastal.gov.uk
and they will send you one.
Black refuse sacks
Black refuse sacks for the boundary collection service will be
delivered to your home every 6 months. Each delivery consists of 26
sacks. Householders may provide themselves with additional sacks if
required. Any number of refuse sacks containing household waste
will be collected. Additional supplies of black sacks and green
sacks for light garden waste are
available to purchase.
Green garden waste sacks
You can put these green sacks out for collection alongside your
black refuse sacks but unfortunately the content has to be sent to
landfill. The green sack service is no longer
available to any home which has the new wheeled bin
recycling and refuse collection service. Green sacks are
available to purchase and cost £7 for a bundle
of 15 sacks.
Please keep all plastic sacks away from small children and store
sacks in a safe place.
How you can help ...
Play your part in keeping your area clean, green and tidy by
keeping your black sacks where animals cannot get to them (use a
dustbin if you have one) and don't put your sacks out any earlier
than 4.30pm on the day before the scheduled day of collection.
Always ...
- Put your sacks out by 7.30am on collection days.
- Make sure your sacks are securely tied, thus avoiding spillage
of litter.
- Ensure the orange cord provided for tying the sacks is placed
within the black sack if you do not use it so that it doesn't
become a hazard to wildlife.
- Wrap all sharp objects well, including bottles and jars
(preferably put these in bottle banks) or lightbulbs,
whether they are broken or not, before placing them in sacks,
thus avoiding injury to yourself or collectors.
- Recycle as much of your waste as possible.
Do not ...
- Put your sacks out any earlier than 4.30pm on the day before
the scheduled day of collection..
- Put garden waste in with your domestic waste.
- Put hot ashes in the black sacks.
- Put liquid paint or any other liquid waste in the black
sacks.
- Put waste from a business in the black sacks.
Remember ...
- You can place any food waste, wrapped in cardboard, newspaper
or compostable bags, in your brown bin for composting.
- The collection point for
your sacks is just inside the boundary of your
property, next to the footway.
If your refuse wasn't picked up when it should have been
...
If you put your refuse out on time and in the right
place, but we didn't pick it up, we will come back and clear what
was missed.
To make sure that your refuse is picked up each week
you need to:
- Put your sacks out by 7.30am on collection days.
- Put it out at the collection point.
- Make sure you only put out domestic waste in black sacks (not
trade waste or garden waste).
If you did all of the above and your refuse still wasn't picked
up, then we apologise for the mistake. Please contact Suffolk
Coastal Services on 01394 444000 and they will
send someone to pick up the refuse that was missed. You can also
email
scsltd@suffolkcoastal.gov.uk.