.
Home > 

A to Z index

A

Abandoned vehicles

How to report abandoned vehicles. Read more

Air quality

Suffolk Coastal carries out reviews of current and likely future air quality in the district. Read more

Alcohol and entertainment licensing

How to apply for premises and personal licences, temporary event notices and have your say on licensing decisions. Read more

Animal and zoo licensing

Information about the licences relating to animals that we are responsible for issuing. Read more

Anti-social behaviour

How to report anti-social behaviour and how to get help if you are a victim of anti-social behaviour. Read more

Arts directory

Produced jointly with Mid Suffolk our arts directory includes listings and arts contacts from across the district as well as further afield. Read more

B

Beach huts

Details of beach huts available for hire at Felixstowe plus you can sign-up to be notified about huts for sale. Read more

Benefits

How to claim for Housing and Council Tax benefits and information about Local Housing Allowance. Read more

Bin collections

Details of your bin collections of recyclable material, refuse, garden and food waste. Read more

Blue Badge parking scheme

The Blue Badge scheme provides a range of parking concessions for drivers or passengers with severe mobility problems. Read more

Brackenbury Sports Centre

Opening times and details of activities at Brackenbury Sports Centre, Felixstowe. Read more

Building control

How to submit a building regulations application. Read more

Buildings at Risk

View the entries on Suffolk Coastal's Buildings at Risk register. Read more

Bus pass

Eligible older and disabled people are entitled to free off-peak travel on local buses anywhere in England with the free travel national bus pass. Read more

Business continuity

Find out about the information and advice offered by the Suffolk Joint Emergency Planning Unit. Read more

Business Energy Advisory Service

Free advice service to help small and medium sized businesses in the district reduce their carbon footprint and cut business costs. Read more

Business Plan 2012 - 2022

Suffolk Coastal's strategic business plan, mapping out the Council's social and economic vision for the next 10 years. Read more

Business Rates

How your Business Rates bill is calculated and information about rate reliefs and how you can manage your account online. Read more

Business support and advice

Suffolk Coastal's Economic Development team offers advice and guidance for new and existing businesses. Read more

C

Cabinet

Details of Suffolk Coastal's Cabinet members and their areas of responsibility. Read more

Car parks

Information about Suffolk Coastal's car parks including car park locations, charges, season tickets and car parking penalties. Read more

Cemeteries and burials

Suffolk Coastal is responsible for running cemeteries at Aldeburgh, Leiston, Saxmundham and Woodbridge. Read more

Citizens Advice Bureau

Your local Citizens Advice Bureau (CAB) can help you resolve your legal, money and other problems by providing free, independent and confidential advice. Read more

Coastal Card

Get reduced admission and discounts on activities at the Council's four leisure centres. Read more

Coastal management

Contact details for Suffolk Coastal and Waveney's Coastal Management Team and Shoreline Management Plans for the Suffolk coast. Read more

Coastline magazine

Monthly electronic magazine keeping you informed about your Council and your district which you can sign-up to have sent to you by email. Read more

Commercial waste, refuse and recycling

Suffolk Coastal Norse offer a complete waste and recycling service to cover all of your business needs effectively. Read more

Community Enabling Budget

A new budget has been set up to help develop projects in local communities. Read more

Community Right to Bid

Introduced under the Localism Act 2011 to give community groups time to make bids to buy land or buildings that are of importance to the local community when they come up for sale. Read more

Community Right to Build

Introduced under the Localism Act 2011 to make it easier for local people to initiate and deliver small scale developments they would like to see in their area. Read more

Community Right to Challenge

Introduced under the Localism Act 2011 to make it easier for voluntary and community groups or council employees to bid to run council services. Read more

Community Safety Partnerships (CSPs)

Information about the Suffolk Coastal and Waveney Community Safety Partnerships and how to apply for CSP funding. Read more

Complaints and compliments

How to make a complaint or compliment. Read more

Composting

Find out more about home composting and take advantage of the compost bin offer. Read more

Conservation areas

Information about the district's 34 conservation areas and the latest conservation area appraisals. Read more

Constitution

Suffolk Coastal's Constitution sets out how the Council operates, how decisions are made and the procedures which are followed. Read more

Council meetings

Details of forthcoming of Council meetings Read more

Council meetings

Protocol for filming, videoing, photography and audio recording at Council meetings. Read more

Council Tax

Information about your Council Tax, including how to pay, discounts, exemptions and how to manage your account online. Read more

Council Tax benefit

The current Council Tax benefit scheme is changing to a Local Council Tax Reduction Scheme run by the Council from April 2013. Read more

Councillors

Contact details and committee membership for your local district councillor. Read more

Customer service standards

How we aim to provide our customers with an excellent, consistent and reliable service. Read more

D

Data protection

Find out about our data protection policy, your rights to know what information is held about you and how to request access to that information. Read more

Deben Pool

Opening hours and pool timetable for Deben Pool in Woodbridge Read more

Dog fouling

How to report a dog fouling problems and details of seasonal dog restrictions on the districts beaches. Read more

Dogs - stray, lost, dangerous

How to report stray, lost and dangerous dogs and details of fees for the release of stray dogs. Read more

E

East Coast Carbon Efficiency project

Giving small and medium-sized businesses the chance to save money by cutting their fuel bills and go greener and be more competitive. Read more

East Coast Greenprint Forum

environmental forum for East Suffolk providing a link between public and voluntary organisations and community groups. Read more

East Suffolk Partnership

Partnership that brings together the public, business, community and voluntary sectors in East Suffolk to support each other and work together. Read more

Elections - forthcoming

Details of forthcoming local and national elections. Read more

Elections - local council

Notices of forthcoming local parish, town, district and county council elections and by-elections and recent results. Read more

Electoral registration

Apply to get your name on the electoral register, update your details or apply for a postal or proxy vote. Read more

Emergencies - What to do in a major emergency

Advice on what to do should a major emergency occur in the district. Read more

Emergency planning

Information about emergency planning in Suffolk and contact details for the Suffolk Joint Emergency Planning Unit and Suffolk Resilience Forum. Read more

Enabling Communities

Suffolk Coastal has adopted an Enabling Communities strategy setting out how we will support local communities to do more for themselves - giving them greater influence over their local environment and the services provided. Read more

Environmental Information Regulations

How to make a request for information under the Environmental Information Regulations. Read more

Environmental permitting

How to apply for an environmental permit if you control the operation of a regulated facility in the district. Read more

F

Fees and charges

Details of Suffolk Coastal's fees and charges. Read more

Felixstowe Leisure Centre

Opening times, pool timetable and details of activities at Felixstowe Leisure Centre. Read more

Filming at Council meetings

Protocol for filming, videoing, photography and audio recording at Council meetings. Read more

Filming in Suffolk Coastal

Suffolk Coastal welcomes film-makers and we can support a broad range of filming requests. Read more

Flooding

Preparing for flooding and what to do during a flood Read more

Fly-tipping

How to report incidents of fly-tipping or littering in the Suffolk Coastal district. Read more

Food Hygiene Rating Scheme

Hygiene ratings for food businesses in Suffolk Coastal can now be viewed online. Read more

Food safety

Information on food hygiene and safety for food businesses and consumers. Read more

Freedom of Information

How to make a request for information under the Freedom of Information Act. Read more

G

Gateway to Homechoice

Gateway to Homechoice is the scheme for letting social housing in this district and seven other council areas in the region. Read more

Geographic Information System (GIS)

Our online Geographic Information System (GIS) lets you view some of the map based information held by the Council. Read more

Good health is infectious - pass it on

Advice on looking after yourself and staying healthy this winter. Read more

Grants - housing

Details of grants available to bring homes up to the decent homes standard and for adapting dwellings to help people with disabilities. Read more

Grants and funding for community organisations

Details of capital and revenue grants available from Suffolk Coastal and information about other funding organisations and applying for funding. Read more

Gritting roads and snow clearing

Gritting roads when ice or snow is forecast is the responsibility of Suffolk County Council except for trunk roads which are the responsibility of the Highways Agency. Read more

H

Health and safety

Workplace health and safety enforcement in the district is the joint responsibility of Suffolk Coastal's Food and Safety Team and the government's Health & Safety Executive. Read more

Health walks

Stepping Out in Suffolk is a programme of free health walks offered across Suffolk. Read more

Healthy Suffolk

Find out how public sector partners are working together to help people in Suffolk enjoy healthier and happier lives. Read more

Helping Hand home improvement agency

If your house needs repair or insulation work or you need to undertake disabled adaptations Suffolk Coastal's Helping Hand home improvement agency can help. Read more

High hedge complaints

Advice about settling hedge differences and explaining what happens if the Council gets involved. Read more

Holiday guide

Choose the Suffolk Coast for holidays and short breaks all year round Read more

Housing Benefit

Means tested benefit designed to help people on low incomes pay their rent. Read more

Housing grants

Details of grants available to bring homes up to the decent homes standard and for adapting dwellings to help people with disabilities. Read more

Housing, homelessness & housing advice

Where to find information and get support, how to apply for social housing, who to contact if you are homeless and how to apply for Housing and Council Tax Benefits. Read more

I

Individual Electoral Registration

Individual Electoral Registration (IER) is being introduced in England and Wales although most people on the current electoral register will be transferred automatically to the IER register without having to do anything. Read more

J

Job vacancies

Current job vacancies at Suffolk Coastal and Waveney. Read more

L

Land and property sales

Details of Council land and property currently for sale. Read more

Leiston Leisure Centre

Opening times, pool timetable and details of activities at Leiston Leisure Centre. Read more

Licensing

Suffolk Coastal deals with applications for a range of licences, permits, consents, and registrations. Read more

Listed buildings

Information and advice about listed buildings, making an application for listing and applying for listed building consent. Read more

Litter and fly-tipping

How to report litter and fly-tipping and details of the Spring Clean litter pick scheme. Read more

Local Council Tax Reduction

Council Tax Benefit was replaced by a new Local Council Tax Reduction scheme run by the Council from 1 April 2013. Read more

Local land charges

A local land charges search is undertaken when a property or a piece of land is being purchased, leased, valued or re-mortgaged. Read more

Local Plan (formerly Local Development Framework (LDF)

Planning policies for the future development of our district. Read more

Localism

Suffolk Coastal has adopted an Enabling Communities strategy setting out how we will support local communities to do more for themselves - giving them greater influence over their local environment and the services provided. Read more

M

Management team

Details of Suffolk Coastal and Waveney's shared management team. Read more

Markets

Regular markets selling locally produced food and a wide range of other goods take place around the district. Read more

MPs and MEPs

Contact details for Suffolk Coastal's MPs and MEPs and how to find out which MP represents where you live. Read more

N

Noise complaints

How we can help to deal with nuisance caused by noise. Read more

O

Occupational health and safety

Workplace health and safety enforcement in the district is the joint responsibility of Suffolk Coastal's Food and Safety Team and the government's Health & Safety Executive. Read more

Open information

Details of the information we publish under the Local Government Transparency Code and other sources of open information. Read more

P

Parish councils

How to get in touch with your local town or parish council, view town and parish election results and the register of interests for town and parish councillors. Read more

Payments

Ways to pay your Council Tax, Business Rates, car park excess charge notices and other Council invoices. Read more

Payments to suppliers

Reports showing Council spending over £500 since January 2011. Read more

Personal alarm and telecare services

Assistive technology and services that support the safety and independence of people in their own homes. Read more

Pest and vermin control

Suffolk Coastal no longer provides a pest and vermin control service - you can search for local companies on the BPCA and Yell.com websites. Read more

Petitions

Guidelines for submitting paper and online petitions to Suffolk Coastal. Read more

Planning applications

How to apply for planning permission and search for details of current applications. Read more

Plans, policies and strategies

View Suffolk Coastal's plans, policies and strategies Read more

Port Health

Contact details and website for the Suffolk Coastal Port Health Authority based at the Port of Felixstowe. Read more

Pothole repairs

Suffolk County Council is responsible for repairing potholes in public roads in the district. Read more

Press and media enquiries

Press and media enquiries are dealt with by the Council's communications team. Read more

Private water supplies

Information about regulations relating to drinking water supplied from wells, boreholes and other private water supplies. Read more

Procurement

Contact details for the teams responsible for purchasing goods and services at Suffolk Coastal plus where to find contracts currently open to tender. Read more

Property sales

Details of Council land and property currently for sale. Read more

Public conveniences

Suffolk Coastal provides public conveniences in 30 locations across the district. Read more

Public transport in Suffolk

- suffolkonboard.com is the website for passenger transport information in Suffolk, including rail and bus timetables, community transport, park and ride and a journey planner. Read more

Q

Quality of Place Awards

Awards recognising the quality of the built and natural environment of the district. Read more

R

Radon affected areas

Advice for homeowners and information about Radon affected areas in the district. Read more

Recycling centres

Search for recycling banks near you, find out what you can take to household waste recycling centres and opening times. Read more

Register of births, deaths and marriages

The Suffolk Registration & HM Coroners Service is responsible for registering births, marriages, civil partnerships and deaths in Suffolk. Read more

Register of councillors' interests

The register of interests gives details of any interests that might give rise to a conflict of interest in a councillor's duties as a district, town or parish councillor. Read more

Rights of way

Find out about the different types of rights of way and what your rights and responsibilities are when using or managing them. Read more

Rural Coffee Caravan Information Project

The project visits rural communities with information about organisations and the services they offer. Read more

S

Safeguarding children, young people and vulnerable adults

A new team is being set up to safeguard Suffolk people. Read more

Safer Neighbourhood Teams

How to contact your local SNT and details of the parishes they cover. Read more

Safety at work

Workplace health and safety enforcement in the district is the joint responsibility of Suffolk Coastal's Food and Safety Team and the government's Health & Safety Executive. Read more

Scams

Advice on how to spot and protect yourself from scams. Read more

School closures

School closures due to severe weather or other unforeseen circumstances are published by Suffolk County Council on its website and broadcast on local radio. Read more

Sizewell C development

Find out how we are preparing for new Sizewell plans. Read more

Social care services

Social care services in Suffolk are the responsibility of Suffolk County Council who work closely with health authorities, housing organisations, independent organisations and voluntary groups. Read more

Sport and leisure centres

Suffolk Coastal has four sport and leisure centres located in Felixstowe, Leiston and Woodbridge. Read more

Statement of Accounts

Detailed report on the Council’s income, expenditure, assets and liabilities for the past financial year. Read more

Stepping Out in Suffolk

Programme of free health walks offered across Suffolk. Read more

Street light maintenance

Suffolk County Council is responsible for maintaining and repairing most street lights in the district. Read more

Street naming and numbering

The Council is responsible for the definitive addresses of all properties within the district. Read more

Street party guide

Guide to the things you need to think about if you want to hold a street party and the information you will need to let us know. Read more

Suffolk Armed Forces Community Covenant

Developing closer links between the community and armed forces personnel, their families and service veterans in Suffolk. Read more

Suffolk Coastal Business & Community Awards

Awards that recognise and celebrate the contributions, initiatives and successes of businesses, groups and individuals within the Suffolk Coastal district. Read more

Suffolk Coastal District Local Plan

Planning policies for the future development of our district. Read more

Suffolk Energy Action

Find out if you could benefit from energy efficient improvements like a replacement boiler, cavity wall, solid wall and loft insulation or even solar panels. Read more

Summer holiday activities

We are offering a great range of activities for 6 to 16 year olds throughout the school holidays this summer. Read more

T

Tattooists and skin piercing businesses

Businesses carrying out tattooing, cosmetic-piercing (including ear-piercing), electrolysis and acupuncture must be registered with the Council. Read more

Tenders and contracts

Details of our contracts procedures and where to find contracts currently open to tender for Suffolk Coastal and Waveney. Read more

Tourist information

Stretching from Felixstowe in the south, to Lowestoft in the north, the Suffolk Coast has 79 miles of stunning coastline with beautiful beaches, stunning countryside and charming market towns for you to discover. Read more

Tourist Information Centres

Our Tourist Information Centres at Aldeburgh, Felixstowe, and Woodbridge offer a wide range of services to residents and visitors alike. Read more

Town and parish councils

How to get in touch with your local town or parish council, view town and parish election results and the register of interests for town and parish councillors. Read more

Trading standards

Suffolk Trading Standards is the enforcement service responsible for protecting consumers and legitimate traders from scams and unfair trading. Read more

Transparency

Details of the information we publish under the Local Government Transparency Code and other sources of open information. Read more

Tree works applications

Formal consent needs to be obtained from the Council to fell or prune a protected tree and notification must be given of proposed works to trees in conservation areas. Read more

Trees and hedgerows

Information about trees and hedgerows, community tree planting, tree and hedgerow preservation and legislation. Read more

V

Village of the Year competition

Details of the annual Suffolk Village of the Year competition. Read more

Voter registration

Apply to get your name on the electoral register, update your details or apply for a postal or proxy vote. Read more

W

Warm homes, healthy people

Need help to make your home warmer this winter ... or know someone that might? - Suffolk Coastal is working with partners across Suffolk to help those most in need through the winter months. Read more

Waste and recycling

Details of bin collection services and recycling centres across the district. Read more

Weather and tide information

Weather forecasts and tide tables for Suffolk Coastal. Read more

What's on in Suffolk Coastal

Useful websites for finding out what's going on in and around Suffolk Coastal. Read more